Repairs and spare parts
Has something broken, or do you need a part? Send photos and videos through the form below: we will see straight away which model you have and what happened to it, and find the part or the solution without extra calls.
What to photograph
- The whole piece, from the front.
- Its sticker or label with the name, if there is one.
- A close-up of the damage. If something does not work (a door, a drawer, the lighting), record a short video.
What happens next
- We look at the photos and videos and call you back.
- If it is covered by the warranty, the repair is free — see the terms on the Warranty and service page.
- If the warranty does not apply, we will tell you which part is needed and what the part or the repair will cost.
